Frequently Asked Questions

Everything you need to know about our minimalist collections and services.

What are your shipping methods and delivery times?

We offer standard and express shipping worldwide. Standard delivery typically takes 3-5 business days, while express delivery arrives within 1-2 business days depending on your location.

What is your return policy?

You have 14 days from the date of receipt to return any item. Products must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.

How should I care for my raw denim jeans?

To preserve the unique character of our raw denim, we recommend avoiding washing for as long as possible. When necessary, dry clean or hand wash in cold water with a specialized detergent and air dry.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Can I track my order once it has been placed?

Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.

Are your products available for repair?

A.P.C. offers a Butler program for specific denim items and provides repair services in select boutiques to ensure the longevity of your garments.